Community engagement, participation and accountability

Fact sheet: CEA and hygiene promotion

This fact sheet provides brief information on how we can take a more systematic approach to community engagement – working in a transparent, inclusive and participatory way across the 8 steps for hygiene promotion. How CEA and HP can work together, as well as some common mistakes/pitfalls are also highlighted.

Community Participation

A Poverty Reduction Approach to WatSan (ODI)
A Rights-Based Approach to WatSan (WaterAID)
A Tale of Two Villages (WaterAid)
Beneficiary Participation Handbook (ALNAP)
Community Led Improvements (WEDC)
Community Participation in Implementing WatSan Progams (USAID)
Community Participation in Planning WatSan Programs (USAID)
Contracts or Partnerships (WaterAID Ghana)
Good governance and community participation
Hitosa Water Supply – A Peoples Project (WaterAID)
Integrated Rural WatSan Programmes (WEDC)
Methods of Initiating Community Participation (USAID)
Participatory Methodology Facilitation Guide (WaterAID)
Planning with Doers and Users (WEDC)
PRA – A manual for NGO staff _Connect International
Tools for development (DfiD)
WallChart – Community Action Plan
Stakeholder Analysis Guidance _unknown
Stakeholder analysis guidelines (unknown)


Guides and Handbooks

WASH Accountability checklist in word and pdf
Sphere Handbook 2011 in EnglishFrenchSpanish, and Arabic
WASH community leaflet 1(word and pdf) and leaflet 2 (word and pdf)
ECB Good enough guide in English, and 12 other languages 
The guide to the HAP standard
Oxfam Building trust in diverse teams
Global diversity game
Community management toolkit
Community management toolkit flash cards
Working accountability to promote sustainability 
IFRC Community Engagement and Accountability

Case studies

Case study: Southern Sudan: What information people want
Case study: The challenge of sharing budget information
Case study: Community participation
Case study: Community participation monitoring tool
Case study: Southern Sudan feedback mechanism

Community Management

A Study of Community Managed Water Supply (World Bank)
Capacity Building and Ownership (WEDC)
Community Management of Water Systems (IRC)
Community-Managed Sanitation Programme in Kerala (IRC)
Improving Community Management of Boreholes (USAID)
Linking technology choice with O&M (WHO)
Scaling up Community Management (IRC)
Supporting Community Choice (WEDC)
Taking care of your water supply (IRC)
Water and Sanitation Management Guide (SKAT)
Water Supplies Managed by Rural Communities (IRC)
Water User Group Management (SKAT)
WatSan Committee Functions, Rules and Regulations (ACF)

Community-based health and first aid in action (CBHFA)

CBHFA comprises a comprehensive approach to primary health care, first aid and emergency health preparedness at the community level. The CBHFA approach mobilizes communities and their volunteers to use simple tools, adapted to local context to address the priority health needs of a community and to empower them to be in charge of their own development.

Materials & Tools

All IFRC materials and tools can be found here.